Privacy Policy

When you create an account, place an order, or subscribe to our newsletter, we collect your name, email, phone number, and shipping address. Payment details are handled directly by our payment processors and never stored on our servers.

We use your information to process orders, provide customer support, send shipping updates, and — only if you've opted in — share occasional trail stories and product updates. We do not sell your data to third parties.

Card and UPI payments are processed securely through Razorpay. DEWDROPZ never sees or stores your full card number.

We use essential cookies to keep your cart and session working, and lightweight analytics cookies to understand which trails — and pages — people care about most. You can disable non-essential cookies in your browser at any time.

We retain order history for as long as your account is active, and as required by Indian tax law thereafter. You can request full account and data deletion at any time.

You can request access to, correction of, or deletion of your personal data at any time by contacting us. We respond to all requests within 30 days.