Shipping & delivery

We dispatch every order within 1–2 business days of it being placed.

You can see where your order has got to at any time in Your orders.

Our courier partner, Delhivery, delivers your parcel in 3–7 business days after we dispatch it.

These are the usual times, not a guarantee.

Uttarakhand: ₹49.

Delhi, Haryana, Punjab, Himachal Pradesh and Uttar Pradesh: ₹69.

Everywhere else in India: ₹99.

Delivery is free when the items in your order add up to ₹2,000 or more, before any discount.

Checkout shows the delivery charge before you pay.

Once your order is dispatched, we send you a Delhivery tracking link. You can also find it on the order itself, in Your orders.

We deliver to addresses in India only.

To check that Delhivery delivers to your pincode, enter it on any product page before you order.

The courier may call the phone number on your order, so please check your address, pincode and number before you order, and keep your phone with you on delivery day.

If the courier cannot deliver — the address is incomplete, nobody is there to take the parcel, or it is refused — the parcel comes back to us. Couriers call this RTO, “return to origin”. If that happens, message us and we will help.

Please check your parcel when it arrives. If the item is damaged, defective or not what you ordered, take photos of the parcel and the item, and tell us within 7 days of delivery:

• open the order in Your orders, choose Return an item, and pick the reason that fits; or
• message us on WhatsApp (opens WhatsApp) or email support@dewdropz.shop with your order number.

Damaged, defective or wrong items can be returned even if they were custom printed, and we pay for the return shipping. The details are in Returns, refunds & cancellations.