Contact
Say hello.
A question about an order, a size or a print? Write to us here, or reach us whichever way suits you.
The business
- Registered name
- Dewdropz Lifestyle Pvt. Ltd.
- Company type
- Private Limited Company
- GSTIN
- 09AAMCD8866E1Z3
- Registered office
- 28/A, Balrampur HouseRai Bahadur RC RoadPrayagraj, Uttar Pradesh 211002India
Grievance Officer
A complaint about an order, a product or this site can go to our Grievance Officer.
- Name
- A Mishra
- Phone
- +91 92148 21080
Our policies
Common questions
How long does delivery take?
We dispatch orders within 1–2 business days. Delhivery then delivers them in 3–7 business days across India. We send you a tracking link once your order is dispatched.
Can I pay cash on delivery?
Yes, anywhere we deliver. Choose cash on delivery at checkout and pay the courier when the parcel arrives.
How do I return something?
Open the order in Your orders and choose Return an item, or message us. You have 7 days from delivery. Pieces must be unused, with their tags on, and we pay for the return shipping. A piece printed with your own design is made just for you, so it can be returned only if it arrives damaged, defective or wrong. You can ask for an exchange instead of a refund, if what you want is in stock.
When will I get my refund?
Within 7–10 business days of us receiving, checking and approving your return. If you paid online, it goes back the way you paid. If you paid cash on delivery, we refund you by UPI or bank transfer.
Can I cancel my order?
Yes, until it is dispatched. While your order shows Cancel order, you can cancel it there yourself. After that, message us before it ships and we will cancel it. A piece printed with your own design cannot be cancelled once printing has started.
Which size should I order?
Most pieces run true to size. If you are between two sizes, take the larger one. Not sure? Write to us with your usual size and what you want to order.
Do you ship outside India?
Not yet. We only ship within India for now.